Question 1

What happens if I forget to check in on LastReach?

Accepted Answer

LastReach has a configurable grace period that gives you several days of buffer before anything triggers. You receive multiple reminders via email and SMS. Only after the full grace period passes without any response are your messages delivered to recipients.

Question 2

How secure are messages on LastReach?

Accepted Answer

All messages are encrypted using AES-256-GCM — the same standard used by banks and governments. Data is stored on SOC 2 compliant infrastructure. Messages are only decrypted at the moment of delivery to designated recipients. Passwords are hashed with bcrypt and all connections use HTTPS/TLS.

Question 3

What happens if my LastReach subscription lapses or my credit card gets cancelled?

Accepted Answer

LastReach has an Honor Commitment Policy: if you become unresponsive while a paid subscriber, your tasks will be executed even if your payment subsequently fails or your subscription lapses. A billing technicality will never prevent your messages from being delivered.

Question 4

Can I test LastReach before relying on it?

Accepted Answer

Yes. Every plan includes a Test Send feature that lets you see exactly what your recipients will receive. You can test as many times as your plan allows to make sure everything is worded perfectly.

Question 5

What if something temporary happens like a trip or hospitalization?

Accepted Answer

LastReach is designed for this. Your configurable grace period acts as a buffer. You can also pause your Proof of Life from the dashboard at any time and re-enable it when you return. A short temporary lapse will never accidentally send your messages.

Question 6

How much does LastReach cost?

Accepted Answer

LastReach offers three plans: Free ($0, 1 task, weekly email check-ins), Pro ($3.49/month or $29.99/year, 10 tasks, SMS, daily check-ins), and Max ($5.99/month or $59.99/year, 30 tasks, all frequencies, custom per-task schedules). All paid plans include a 7-day free trial.

Question 7

Is LastReach a substitute for a will or legal document?

Accepted Answer

No. LastReach is a personal messaging platform, not a legally binding document. It cannot transfer assets, execute financial decisions, or replace a formal Will, Trust, or Power of Attorney. It is recommended as a complement to proper legal estate planning.

Question 8

Can I change my check-in frequency on LastReach?

Accepted Answer

Yes, at any time. Choose from daily, weekly, monthly schedules, or create a fully custom interval. Max plan users can set a different schedule for each individual task. You can also pause Proof of Life entirely while travelling.

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