Terms of Service

1. Acceptance of Terms

Welcome to LastReach. By accessing or using our service at lastreach.app (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.

These Terms constitute a legally binding agreement between you and LastReach LLC, a Wyoming limited liability company ("LastReach," "we," "us," or "our").

2. Description of Service

LastReach is an automated proof-of-life monitoring and message delivery platform. The Service allows you to:

• Create and store encrypted messages and files
• Designate recipients for your messages
• Configure automated proof-of-life check-ins
• Schedule automated message delivery if you become unresponsive
• Manage multiple tasks with different delivery schedules

3. Platform Role and User-Generated Content

LastReach is a neutral technology platform. We provide tools for users to create, store, and schedule delivery of their own content. We do not create, edit, endorse, review, or control user content before it is delivered.

You acknowledge and agree that:

• You are solely responsible for all content you create, upload, store, or transmit through the Service
• We do not pre-screen, monitor, or verify the accuracy, legality, or appropriateness of user content
• We are not responsible for any content created by you or other users
• We act solely as a conduit for delivery of your content
• We are not liable for any harm arising from your content or how you use the Service

4. User Account and Responsibilities

4.1 Account Creation

To use the Service, you must:

• Be at least 18 years of age
• Provide accurate and complete registration information
• Maintain and update your information to keep it accurate
• Not impersonate any person or entity

4.2 Account Security

You are responsible for maintaining the confidentiality of your password and account credentials, and for all activities that occur under your account. Notify us immediately of any unauthorized access. We recommend enabling two-factor authentication.

5. Acceptable Use and Prohibited Conduct

You may not use the Service to:

• Send illegal content including threats, harassment, or defamatory statements
• Impersonate others or provide false identity information
• Commit fraud or engage in deceptive practices
• Distribute malware, viruses, or harmful code
• Violate intellectual property rights
• Send spam or unsolicited commercial messages
• Harass, threaten, or abuse any person
• Interfere with or disrupt the Service or servers
• Attempt to gain unauthorized access to any part of the Service
• Use the Service for extortion, blackmail, or coercion
• Engage in money laundering or terrorist financing activities

6. Content Moderation and Removal

We may, but are not obligated to, monitor, review, or screen user content. We may remove or refuse to deliver content that violates these Terms, or suspend and terminate accounts. We have no obligation to monitor user content; we act only upon receiving reports of violations.

To report violations or abuse, email report@lastreach.app. We will investigate all reports in good faith and respond within 72 hours.

7. DMCA Copyright Claims

If you believe content on our platform infringes your copyright, submit a DMCA notice to dmca@lastreach.app. Your notice must include your contact information, identification of the copyrighted work, identification of the infringing material, a good faith belief statement, and your signature.

8. Cooperation with Law Enforcement

We reserve the right to cooperate fully with law enforcement authorities, including disclosing account information in response to valid subpoenas, court orders, or warrants, and reporting suspected illegal activity to appropriate authorities.

9. Intellectual Property Rights

You retain all ownership rights to content you create and upload. By using the Service, you grant us a limited license to store, encrypt, and deliver your content as necessary to provide the Service. This license terminates when you delete your content or account.

The Service itself, including its design, functionality, code, logos, and trademarks, is owned by LastReach LLC and protected by intellectual property laws.

10. Subscription Plans and Payments

10.1 Subscription Tiers

• Free: Limited features as specified on our pricing page
• Pro: Enhanced features billed monthly or annually
• Max: Full features billed monthly or annually

10.2 Billing and Cancellation

• Paid subscriptions are billed in advance on a monthly or annual basis via Stripe
• You may cancel at any time from your account dashboard
• Cancellation takes effect at the end of your current billing period
• We do not provide refunds for partial months or unused portions of annual subscriptions
• Prices are subject to change with 30 days' notice

11. Subscription Lifecycle and Honor Commitment Policy

If you downgrade or cancel your subscription while still responsive, tasks beyond your new tier limit will be disabled. Task configurations are preserved for future upgrades.

12. Service Availability and Reliability

While we strive for 99.9% uptime, we do not guarantee uninterrupted or error-free service. We are not liable for delays or failures in message delivery due to technical issues, internet outages, third-party service failures, or force majeure events.

13. Not a Legal Document or Substitute

LastReach is a technology service and is not:

• A legally binding Will or Trust
• A substitute for estate planning documents
• Legal advice or a replacement for an attorney
• A Power of Attorney
• Legally enforceable for transferring assets or property

We strongly recommend consulting with a licensed attorney for estate planning and creating legally valid Wills, Trusts, and Powers of Attorney.

14. Indemnification

You agree to indemnify, defend, and hold harmless LastReach LLC, its officers, directors, employees, agents, and service providers from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from your use or misuse of the Service, your violation of these Terms, your violation of any law, or any content you create or transmit through the Service.

15. Disclaimers and Limitation of Liability

16. Third-Party Services

We use the following third-party services to operate LastReach:

• Stripe — Payment processing
• Resend — Email delivery
• Twilio — SMS delivery
• Vercel — Hosting and infrastructure
• Supabase — Database services
• Google reCAPTCHA — Spam prevention and security

17. Account Termination

You may delete your account at any time from your dashboard. Upon deletion, your account and all associated data will be permanently deleted and scheduled messages will not be delivered.

We reserve the right to suspend or terminate your account, with or without notice, if you violate these Terms, engage in fraudulent or illegal activity, fail to pay subscription fees, or if we are required to do so by law (with 30 days' notice if we discontinue the Service).

18. Data Protection and Privacy

Your use of the Service is governed by our Privacy Policy, which is incorporated into these Terms by reference. We implement AES-256-GCM encryption for all stored files, encryption at rest for message content, Bcrypt password hashing, and HTTPS/TLS for all connections.

19–20. Modifications to Terms and Service

We reserve the right to modify these Terms or the Service at any time. For material changes, we will provide at least 30 days' advance notice by email. Continued use of the Service after changes constitutes acceptance. If you do not agree with modified Terms, your sole remedy is to stop using the Service and delete your account.

21. Force Majeure

We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, war, terrorism, pandemics, government actions, internet outages, or third-party service failures.

22. Dispute Resolution

Before filing any legal claim, you agree to contact us at legal@lastreach.app and attempt to resolve the dispute informally within 30 days.

These Terms are governed by the laws of the State of Wyoming. Any legal proceedings shall be brought exclusively in the state or federal courts located in Wyoming.

Class Action Waiver: You agree to bring claims only in your individual capacity and not as a plaintiff or class member in any purported class, collective, or representative proceeding.

23. General Provisions

• These Terms, together with our Privacy Policy, constitute the entire agreement between you and LastReach LLC
• If any provision is found invalid or unenforceable, the remaining provisions remain in full force
• Our failure to enforce any right does not constitute a waiver
• You may not assign or transfer these Terms without our written consent
• You consent to receive communications from us electronically

24. Contact Information

If you have questions about these Terms, please contact us: